Privacy Policy

Privacy Policy

1. Introduction

As MP Technic, we approach this issue sensitively as we attach importance to the confidentiality of your personal data and accept that the information you share with us is personal and confidential.

We have created this Privacy Policy (“Policy”) in order to inform our users who visit our Site about the privacy and security of the data collected through the website www.mptechnic.net and applications (“Our Site”) that we manage as a Company within the scope of the Personal Data Protection Law No. 6698 (“PDPL”) and secondary legislation. Your personal data will be used within the framework of this Policy only to provide you with a better service.

2. Scope of the Policy

The confidentiality and security of your data we collect during your access to our Site, which we manage as MP Technic, is covered by this Policy. The presence of a logo, sign, etc. of MP Technic on a site not managed by MP Technic does not mean that this Policy applies to that site.

3. Protection of Personal Data

3.1 General Principles for Processing Personal Data

Processing activities regarding your personal data by MP Technic are carried out in accordance with the general principles listed below:

Compliance with the law and good faith,
Being accurate and up to date when necessary,
Processing for specific, explicit and legitimate purposes,
Being relevant, limited and proportionate to the purpose for which they are processed,
Retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

3.2 Purposes of Processing Personal Data and Clariﬁcation Text Regarding the Processing of Personal Data

We use your personal data for purposes such as providing the services requested by you, receiving your requests and communicating with you in this context. These purposes can be detailed as follows, but not limited to the following:

Execution of activities in accordance with the legislation
Conducting finance and accounting aﬀairs
Execution of company / product / service commitment processes
Conducting communication activities
Carrying out activities to ensure business continuity
Execution of logistics activities
Execution of goods/service procurement, production, marketing, sales, and after-sales support services
Execution of customer relationship management processes
Carrying out storage and archive activities
Execution of contract processes
Follow-up of requests / complaints
Execution of supply chain management processes
Providing information to authorized persons, institutions and organizations to ensure the security of data controller operations

To evaluate customer satisfaction survey measurements and provide feedback to customers when necessary, our organization consistently analyzes the results of customer satisfaction surveys. We meticulously assess both positive and negative feedback to enhance customer satisfaction and improve service quality. During this process, priority is given to suggestions aimed at increasing customer satisfaction, and prompt solutions are developed to address any dissatisfaction, ensuring effective feedback to our customers.

MP Technic may have other policies or procedures regarding data processing, security, confidentiality, etc. other than this Policy. For this reason, we recommend that you also review other legal texts.

In order to get detailed information about what kind of personal data (data category) is processed and transferred by MP Technic in the capacity of data controller within the scope of PDPL, for what purposes and for what legal reasons, to which parties your personal data is transferred, what your rights regarding your personal data are, please read the Clarification Text on the Processing of Personal Data, which we have prepared in order to enlighten the data subjects within the framework of our activities arising from the legislation and legal regulations related to PDPL.

4. Storage and Destruction of Personal Data

In addition, our Company has established a Storage and Destruction Policy for the storage and destruction of personal data. Storage and destruction procedures regarding your personal data are carried out within the scope of this policy. Accordingly, if a period of time is specified for the storage of data in the PDPL or in the relevant laws and other relevant legislation, the data in question must be kept for at least this period.

If the legislation does not stipulate a period for the storage period of the data we process, your data will be deleted, destroyed or anonymized without any need for your request after the expiration of the 10-year statute of limitations from the termination of our legal relationship, taking into account possible disputes as required by the relationship between us.

If all the conditions for processing personal data have disappeared or the retention period declared by us or determined within the scope of the legislation has expired, your data will be deleted, destroyed or anonymized ex officio on the first periodic destruction date or within 6 months at the latest. If you request the deletion of your data for a valid reason, your data will be deleted within 30 days at the latest to the extent legally possible. If you request the deletion or destruction of your data, the retention period of which is determined in the legislation, before the prescribed periods, your request in question will not be realized.

5. Data Collected Through Cookies

Cookies are small text files that are stored on the visitor’s device (e.g. computer or phone) when a website is visited and can contain data in name-value format. In this way, various information about the device on which the visit to the website(s) is made and the relevant user can be obtained. For detailed information about the cookies used on our website, you can review the Cookie Policy.

6. Links to Third Party Websites

Our Site may contain links to websites of third parties. In such cases, the collection, processing, sharing or transfer of data by third parties is beyond our responsibility. Your use of third party sites and your data sharing with these sites are subject to the privacy policy and terms of use of these sites and are outside the scope of this Policy. We recommend that you read the privacy policies of the websites you visit before sharing your personal data.

MP Technic does not send e-mails and SMS messages requesting your credit card and account information or passwords. For this reason, by using the name and logo of MP Technic; e-mails and SMSs requesting your personal information, credit card and account information and passwords should never be trusted.

7. Updating the Policy

The provisions of this Policy may be amended or renewed, in whole or in part, to take eﬀect on the date it is published on our website.We recommend that you check our website periodically in order to follow the changes in the Policy.

8. Contact Us

Your questions, reservations or complaints regarding the interpretation or application of this Policy;

You can send an e-mail to [email protected]

Clariﬁcation text on the processing of personal data

1. Data Controller

MP Technic (“MP Technic” or the “Company”)

As MP Technic, we have prepared this Clarification Text on Processing of Personal Data (“Clarification Text”) in order to enlighten the data owners regarding the processing, storage and transfer of your personal data within the framework of our activities arising from the Personal Data Protection Law No. 6698 (“PDPL”) and related legislation and legal regulations.

In addition to these, detailed information about the cookies and SDKs used when you visit our website, mobile site and/or mobile application is available in the Cookie Policy. Personal data processed through these are explained in this Clarification Text.

The Clarification Text shall be valid as of the date of its publication by MP Technic. MP Technic may make changes to the Clarification Text at any time if necessary.

2. Storage of Personal Data, Your Rights and Application

2.1 Storage and Destruction

Our Company has established a Storage and Destruction Policy for the storage and deletion of personal data. Storage and destruction procedures regarding your personal data are carried out within the scope of this policy. Accordingly, if a period of time is specified for the storage of the data in the PDPL or in the relevant laws and other relevant legislation, the data in question must be kept for at least this period.

Considering the possibilities such as the late receipt of a possible court request or the request of an administrative authority authorized by law regarding the relevant data or the occurrence of a dispute to which we may be a party, the retention period of the data is determined by adding a period of 6 months to 1 year to the periods stipulated in the legislation for the storage of your data, and at the end of the specified period, the data in question are deleted, destroyed or anonymized.

If all the conditions for processing personal data have disappeared or the retention period declared by us or determined within the scope of the legislation has expired, your data will be deleted, destroyed or anonymized on the first periodic destruction date or ex officio within 6 months at the latest. If you request the deletion of your data for a valid reason, your data will be deleted within 30 days at the latest to the extent legally possible. If you request the deletion or destruction of your data, the retention period of which is determined in the legislation, before the prescribed periods, your request in question will not be realized.

2.2 Your Rights

Regarding your personal data within the scope of PDPL and related legislation;

Learn whether your personal data is being processed,
Request information if your personal data has been processed,
To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
To know the third parties to whom your personal data is transferred domestically or abroad,
To request correction of your personal data in case of incomplete or incorrect processing,
To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the PDPL legislation,
When you request the correction of incomplete or incorrect data and the deletion or destruction of your personal data, to request that this situation be notified to third parties to whom we transfer your personal data,
Object to the occurrence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems and
In case you suﬀer damage due to unlawful processing of personal data, to demand the compensation of this damage you have rights.

2.3. Application

If you wish, you can send your applications and requests regarding your personal data to our address [email protected] from the e-mail address notified and registered in our system MP Technic (“MP Technic“).

Pursuant to the Communiqué on the Procedures and Principles of Application to the Data Controller, the application of the Data Subject must include the name, surname, signature if the application is in writing, Turkish ID number, (passport number if the applicant is a foreigner), residential or workplace address for notification, e-mail address for notification, telephone number and fax number, if any, and information on the subject of the request.

The data subject must clearly and understandably state the requested matter in the application, which includes explanations regarding the right that the data subject will make in order to exercise the above-mentioned rights and request to exercise the right. Information and documents regarding the application must be attached to the application.

The Relevant Person must clearly and comprehensibly state the matter requested in the application, which will be made to exercise the rights mentioned above and includes explanations regarding the right requested to be exercised. Information and documents regarding the application must be attached to the application.

Although the subject of the request must be related to the applicant’s person, if acting on behalf of someone else, the applicant must be specifically authorized and this authority must be documented (special power of attorney). In addition, the application must contain identity and address information, and documents confirming the identity must be attached to the application. Requests made by unauthorized third parties on behalf of someone else will not be evaluated.

Your requests regarding your personal data are evaluated and answered within 30 days at the latest from the date of receipt by the relevant department. In the event that your application is evaluated negatively, the reasons for the reasoned rejection will be communicated to you by e-mail or postal mail to the address you specified in the application, and if possible, through the procedure in which the request was made.